Privacy Policy

Your privacy and data security are our top priorities

Last updated: January 2025

Overview

SupplyGuard AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our supply chain risk intelligence platform and tariff calculator services.

Information We Collect

Personal Information

  • Name, email address, and company information when you register
  • Contact details when you request demos or support
  • Billing information for paid services

Usage Information

  • Tariff calculations and import/export data you input
  • Platform usage patterns and feature interactions
  • Technical information like IP address, browser type, and device information

How We Use Your Information

  • Provide and improve our supply chain intelligence services
  • Calculate accurate tariffs and import duties
  • Send important service updates and security notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance platform performance
  • Comply with legal obligations and prevent fraud

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • Secure cloud infrastructure with regular security audits
  • Access controls and authentication requirements
  • Regular security updates and monitoring
  • Data backups and disaster recovery procedures

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)

Your Rights and Choices

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability or account deletion
  • Object to processing for legitimate interests
  • Lodge complaints with data protection authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.